Privacy Policy

Last updated: November 2025

This Privacy Policy describes how HydroHealth collects, uses, shares, and protects your information. By accessing our services, you agree to these practices.

1. Information We Collect

We collect both personal and non-personal information to improve our services and provide you with a seamless experience.

1.1 Personal Information

We may collect the following information when you fill out forms, contact us, or engage with our services:

  • Name
  • Email address
  • Phone number
  • City/Location
  • Information about your interest in hydroponic farming
  • Any other information voluntarily provided

1.2 Non-Personal Information

This includes data that does not identify you directly:

  • Browser type and version
  • Device type
  • IP address
  • Pages visited and time spent
  • Cookies and usage analytics

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our services
  • Respond to inquiries and offer customer support
  • Schedule consultations and guide you through hydroponic farming decisions
  • Send relevant updates, newsletters, or promotional content
  • Analyse website usage and enhance user experience
  • Comply with legal obligations

We do not sell your personal information to third parties.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Understand how you use our website
  • Improve functionality and performance
  • Personalize content and offers

You can manage or disable cookies through your browser settings. However, disabling cookies may impact website functionality.

4. Sharing of Information

We may share your information only in the following situations:

4.1 Service Providers

With trusted third-party partners who help us with Payment processing, Email communication, Analytics, website hosting, and Customer relationship management.

These providers are obligated to protect your data.

4.2 Legal Requirements

We may disclose information if required to comply with a legal obligation or protect the rights and safety of HydroHealth, our users, or the public.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates
  • Request deletion of your data
  • Opt-out of marketing communications

To exercise these rights, contact us at info.hh@hydrohealth.in.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, content accuracy, or security. We encourage you to review third-party privacy policies before interacting with them.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children. If you believe a minor has provided us information, contact us and we will remove it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services indicates acceptance of these changes.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

HydroHealth

Email: info.hh@hydrohealth.inWebsite: www.hydrohealth.in
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